Limited Warranty
Excy Corp. shall cover the labor cost for the repair of defective
Excy cycling system parts for a period of 12 months from the date of
original purchase, so long as the Excy cycling system remains in the
possession of the original owner. If there is a defective component, we
will arrange to return it and fix it at our cost. Limited Home-Use
Warranty valid only in the United States.
If you believe your Excy system has a defective component, contact us
at excy@excy.com. You may be asked to provide a detailed description,
photographs or a video to explain the problem. We will try to make this
process as easy as possible, but we do need to understand the problem to
help you get it fixed.
Limits to Coverage
This limited warranty does not cover defects that did not exist
before the date of purchase. Specifically, this limited warranty does
not cover any defect caused by:
- Damage or failure due to normal wear and tear, improper maintenance,
theft, or installation of parts or accessories not originally intended
for or compatible with the Excy System as sold.
- Surface scratches, surface corrosion or rust, discoloration of paint, or anything related to improper use.
- Damage or failure due to accident, abuse, corrosion, neglect, theft,
vandalism, fire, flood, wind, lightning, freezing, or other natural
disasters of any kind, unusual atmospheric conditions, collision,
introduction of foreign objects into the resistance webbing, or
modifications that are unauthorized or not recommended by Excy Corp.
- Incidental or consequential damages. Excy Corp. is not responsible
or liable for indirect, special, incidental or consequential damages,
economic loss, loss of property or profits, loss of enjoyment or use, or
other consequential damages of any nature whatsoever in connection with
the purchase, use, repair or maintenance of the equipment. Excy Corp.
does not provide monetary or other compensation for any such repairs or
replacement parts costs.
- Equipment used for commercial purposes or for any use other than a
single family or household, unless endorsed by Excy for coverage.
- Delivery, assembly, installation, setup for original or replacement
units or labor or other costs associated with removal or replacement of
Excy.
- Any attempt to repair this equipment creates a risk of injury. Excy
is not responsible or liable for any damage, loss or liability arising
from any personal injury incurred during the course of, or as a result
of, any repair or attempted repair of your Excy equipment by other than
an authorized service technician. All repairs attempted by you on your
Excy equipment are undertaken AT YOUR OWN RISK and Excy Corp. shall have
no liability for any injury to person or property arising from such
repairs.
- The warranty is limited to replacing or repairing, at the servicer’s
and/or manufacturers sole option, the same or a comparable model.
- Replacement units, parts and electronic components reconditioned to
as-new condition by Excy Corp. or its vendors may sometimes be supplied
as warranty replacement and constitute fulfillment of warranty terms.
This warranty gives you specific legal rights, and your rights may vary from states to state.
Normal Wear and Tear
The wear and tear of these parts is excluded from any warranty. The
service life of these parts will depend on the conditions under which
the Excy cycling system is used.
As with all mechanical components, the Excy cycling system is
subjected to wear and tear and high stresses. If the design life of a
component has been exceeded, it may fail possibly causing injury or
property damage. If the life of a component has been reached, it should
be replaced. You can order replacement parts directly through Excy at
excy.com.
Bumpers
Due to their use, the Bumpers are subject to wear and tear,
especially when used on outdoor surfaces. You will need to replace the
bumpers when visibly worn and they have reached their wear limit.
Keeper and Mat
Due to their use, the Keeper and Mat are subject to wear and tear.
The fabric will wear and degrade, especially when used on outdoor
surfaces. You will need to replace the Keeper and Mat when there are
noticeable tear or fabric fibers are showing, at which point they will
have reached wear limits.
Toggle Ties
Due to their use, the Ties are subject to high dynamic forces while
Excy is in use. Please check these parts regularly for visible fraying
or damage and replace them if necessary.
Toggles
Due to their use, the Toggles are subject to high dynamic forces
while Excy is in use. Please check these parts regularly for visible
damage and replace them if necessary.
Rubber Bands
Due to their use, the Rubber Bands are subject to stretching. Please
check elasticity regularly for visible damage and replace them if
necessary.
Voiding Your Warranty
You void your warranty by:
- Improper use for which the Excy cycling system is not intended.
- Making any unauthorized modifications to the Excy frame or components.
